Patient can make appointments either by telephone, Online or in person.
You will be allocated a 10 minute slot and it is one patient per appointment We cannot give more than two appointment slots per family at any one time with Doctor.
If you are unable to attend your appointment please let us know in reasonable time so that we can offer it to someone else.
Should you require an urgent appointment please contact the surgery as soon as possible. Please state immediately if it is urgent. These appointments are only for patients with minor injuries and illnesses who should be seen within the hour. They are not for repeat prescriptions, on-going appointments or sick notes.
During surgery the doctor has set aside time to deal with enquiries over the telephone. We will ask you to leave your contact number and enquiry in order for the doctor to call you back during the surgery hours. A triage system is in place and you may be asked to speak to the practice nurse first.
It is important that you inform the reception staff if you you are unable to attend your appointment, this will allow that appointment to be offered to another patient.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
If you are Late
Please attend your appointment on time , if you are late you may not be seen.
Please note appointment times may vary during illness and holidays.
If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and this will be arranged.
Private Medical Examinations
Medical examinations for special purposes such as pre-employment, fitness to travel, elderly drivers, fitness to undertake sports etc, will require longer than a routine appointment.
These examinations do not form part of NHS Services, you will be charged for any such examination. Please check the fee chargeable when you require to arrange any such examination.